Patient Coordinator / check out

Pay: $16.00 - $18.00 per hour

 

Job description:

I Care San Antonio is a nonprofit vision clinic dedicated to providing medical, surgical, and optical eye care to underserved and uninsured members of our community. Our team is mission-driven, compassionate, and committed to making a real impact every day.

We are currently seeking a friendly, organized, and patient-focused Patient Coordinator / Check-Out Coordinator to join our clinic team.

Job Summary

 

The Patient Coordinator / Check-Out is responsible for greeting patients, ensuring smooth patient flow at the end of each visit, collecting payments, scheduling follow-ups, and supporting front desk operations. This role requires professionalism, multitasking, and excellent communication skills.

 

Responsibilities

  • Greet patients and provide excellent customer service

  • Check patients out after appointments and schedule follow-up visits

  • Collect payments, issue receipts, and assist with financial paperwork

  • Answer phones, route calls, and assist with general inquiries

  • Confirm appointments and assist in managing daily schedules

  • Maintain accuracy in patient records and ensure proper documentation

  • Provide patients with instructions and information for next steps

  • Assist with administrative tasks to support clinic operations

  • Maintain a clean and organized front-desk area

  • Collaborate with clinic staff to ensure smooth workflow

Qualifications

  • High school diploma or equivalent

  • Customer service or receptionist experience required

  • Medical office experience preferred

  • Strong communication and interpersonal skills

  • Basic computer proficiency (EHR experience a plus)

  • Bilingual (English/Spanish) required

  • Professional, patient, and positive attitude

Schedule

  • Monday–Friday (hours vary based on clinic schedule)

  • Occasional Saturdays depending on clinic needs

Benefits

  • Meaningful work with a community-focused nonprofit

  • Supportive team environment

  • Opportunities for growth and skills development

  • Paid time off and holiday schedule